From idea to business – how Appier pivoted 8 times!

Harvard is where our startup journey started. From idea to business, Appier experienced 8 pivots before finding success. The lesson we learnt was to fail fast but pivot faster! Follow that journey in this infographic.

From idea to business

About Appier

Appier is a technology company which aims to provide artificial intelligence (AI) platforms to help enterprises solve their most challenging business problems. Appier was established in 2012 by a passionate team of computer scientists and engineers with expertise in AI, data analysis and distributed systems. Appier serves around 1,000 global brands and agencies from offices in 14 markets across Asia, including Taipei, Singapore, Kuala Lumpur, Tokyo, Osaka, Sydney, Ho Chi Minh City, Manila, Hong Kong, Mumbai, New Delhi, Jakarta, Seoul, and Bangkok. For more information please visit www.appier.com.

Appier Celebrates 5 Years in AI

Appier celebrates our 5th Anniversary this year.  We share some milestones of the company’s progress in our journey towards Enterprise AI in this infographic.

Appier – then and now

Appier celebrates 5 years in AI

About Appier

Appier is a technology company which aims to provide artificial intelligence (AI) platforms to help enterprises solve their most challenging business problems. Appier was established in 2012 by a passionate team of computer scientists and engineers with expertise in AI, data analysis and distributed systems. Appier serves around 1,000 global brands and agencies from offices in 14 markets across Asia, including Taipei, Singapore, Kuala Lumpur, Tokyo, Osaka, Sydney, Ho Chi Minh City, Manila, Hong Kong, Mumbai, New Delhi, Jakarta, Seoul, and Bangkok. For more information please visit www.appier.com.

Five years down, and many, many more to come!

By Chih-Han Yu, CEO and co-founder of Appier

When I started Appier five years ago, artificial intelligence (AI) was not a hot topic. It’s hard to imagine that the first few business ideas were actually brainstormed in our dorm room in Harvard, and we will always remember the joy of the very first time that our customers trusted us and gave us our first order.

In those first few years, we faced a lot of challenges, and we learned a lot, too. The first lessons we learned as entrepreneurs was to dream big and embrace failure. We keep this entrepreneurial spirit alive as our company grows, and we encourage our employees to develop their own entrepreneurial mindsets. When you’re not open to risks and failure, bold new ideas will never take off.

Over the past 5 years, we were always thinking about how to make a real impact to human society and industry with AI when our products go on the market. We experienced eight pivots, from AI-based social games to the marketing and data intelligence platforms for enterprises that led to our initial success. We will never give up and we will always have the faith of continuously innovating.

We have grown from a 4-person startup to an industry leader that has been recognized by Fortune Magazine as one of the most important companies driving the AI revolution. We continue to expand our business across countries in Asia and serve around 1,000 global brands and agencies, and we continue to hire for diversity in our teams. The best part of my life is to have the opportunity to work with such a bright and talented group of colleagues.

Over the next five years, we’ll expand our portfolio of AI solutions and build more functionality for enterprises who want to take advantage of recent advances in AI technology. We’ll also continue to hire the best talent and extend our engineering and AI research capabilities around the region.

Finally, I would like to give a big shout out and THANK YOU to everyone who has supported, encouraged and believed in Appier. Five years is just the beginning, and we’re ready to embark on our next AI adventure and look forward to the next five years and beyond!

In the meantime, please enjoy this video celebrating Appier’s 5th Anniversary.

 


About the author:

Chih-Han Yu is CEO and co-founder of Appier. Yu has authored dozens of research articles in the field of AI, robotics and machine learning, and has been awarded two US patents. In 2010 Yu obtained his doctoral degree in computer science from Harvard University, where he collaborated with the Wyss Institute for Biologically Inspired Engineering at Harvard Medical School to develop self-adapting robotics systems to help polio patients walk correctly. His doctoral thesis was nominated as the best thesis of the year in the field of multi-agent AI. Prior to Harvard, Yu earned his master’s degree from Stanford University, where he participated in the school’s champion DARPA Grand Challenge development team, whose winning prototype Stanley laid the basis for Google’s self driving car project. Most recently, Yu was named a Young Global Leader for 2016 by the World Economic Forum.

 

Technical Insights: Introduction to GraphQL

 

 

 

 

 

 

 

By Johnson Liang, Front-end Engineer, Appier

At Appier, we have been using GraphQL for around a year. GraphQL drives client-server communications for one of our main AI platforms, Aixon. We have benefitted a lot from GraphQL’s characteristics, such as the concept of “object fields” and its resolvers. Its declarative approach to whitelist all inputs and outputs makes it a great tool to build programming interfaces.

This presentation is designed to be an introduction to GraphQL and was originally delivered to other internal product teams in Appier. The talk is specifically designed for Node.JS or Python developers that have never tried GraphQL before. It provides succinct code examples in both programming languages to guide the audience through all the essential topics they should know in order to start building their own GraphQL schema and to run a GraphQL API server.

There are already quite a lot presentations on the internet explaining the high-level concepts of GraphQL. In this talk, I have put more emphasis on the actual source code required to get GraphQL running, providing a more pragmatic perspective to understanding GraphQL.

The talk covers the following topics:

  • Fundamental parts of a GraphQL server
  • Defining API shape – GraphQL schema
  • Resolving object fields
  • Mutative APIs
  • Making requests to a GraphQL server
  • Solving N+1 query problem: dataloader

Editor’s note: Speaker notes are available with Google Slides.

How Artificial Intelligence can Help Enterprises Gain Insights into Asian Consumers

By Jennie Johnson, Head of Marketing, Appier

Artificial intelligence (AI) is without doubt one of the most talked-about technologies today, and for good reason: advances in computation, processing power and storage, and the tremendous volumes of data generated, thanks to new mobile and cloud technologies have come together to drive a renaissance in AI.

On the other hand, this confluence of factors is also creating mountains of data – and a headache for any enterprise trying to make sense of all of it. Since Appier was established five years ago, we’ve accumulated a considerable database of billions of anonymized device profiles in Asia, which continues to learn as it grows. This data provides some very good insight into the cross-screen behaviors of people throughout the Asia-Pacific region.

Today, I wanted to share a few highlights from our newly-released 2H 2016 Cross-Screen User Behavior Report, generated from our analysis of over 1,800 billion Appier-run campaign data points.

Appier 2H 2016 Cross-Screen Report

For enterprises, one of the report’s key takeaways is just how important it is to understand the cross-device dynamics of today’s consumers. The complexity of these usage patterns make it difficult for marketers trying to reach them using conventional technology. Using AI, Appier is able to process these billions of data points quickly, detect patterns and even predict future behavior.

I encourage you to download the report to read at your leisure, but I wanted to share here a few key trends the report reveals.

1. A cross-device perspective is critical to understanding Asian consumers

51% of internet users across Asia own 2 or more devices. And among that group, more than half (26% of total users) regularly switch between four or more devices. Regionally, Taiwan users lead Asia in multi-device usage, with 40% using four or more devices, followed by Australia and Japan (29%), Singapore (28%) and Hong Kong (27%).

There’s a lot of talk about the importance of mobile in Asia, but the data from our report shows clearly that a single-device perspective provides an incomplete view of how users in Asia are interacting online. A cross-device perspective is essential for a complete understanding of the user journey.

Consider this: more users browse websites on their PCs during the work day than on mobile, even here in mobile-crazy Asia. But at night, this trend reverses. To be even more precise, our data shows that pageviews on PCs are highest between 2 and 3 pm while pageviews on mobiles peak between 9 and 10 pm.

Screen Shot 2017-09-04 at 3.50.20 PM

Another important point the report reveals is just how differently users in Asia reacted to online ads, depending on which device they were using. On average, 79% of users exhibited different behaviors across devices. 35% of users showed completely different behaviors. There are also important differences in this user behavior across the region: Korea logs the most varied behavior at 88%, while on the other end of the scale, Hong Kong stands at 51%.

2. Linking usage data across devices is essential for a comprehensive enterprise data strategy

As our report shows, only by viewing data across devices can you see a complete picture of your user’s journey, and only then will you be able to plan your marketing campaigns effectively. This level of detail is important for marketers, but it’s instructive for other parts of the enterprise as well. For example, the human resources department can use AI to determine where best to deploy the workforce to better serve the needs of the customer base or to identify key skills which HR requires.

3. Richer data sets lead to higher performing campaigns with greater ROI accuracy

Our data consistently shows that cross-screen campaigns perform better than single-screen campaigns. Click-through rates in Vietnam was 54% higher for cross-screen campaigns, while in Australia, the difference was 53%; in India, 48%; in Taiwan, 36%; in Hong Kong, 27% and in Japan and Korea, 19%.

Using Appier’s AI platform, we were also able to help our customers accurately identify the final conversion device on cross-screen campaigns, a critical piece of information for marketers. Across Asia, the smartphone accounted for 46% of final conversions. As usual, there were significant differences by country. The PC drives most final conversions In Australia (71%), India (41%), Malaysia (44%) and Vietnam (41%). The smartphone served as the final conversion device in all other countries – Hong Kong (48%), Indonesia (64%), Korea (62%), Singapore (53%) and Taiwan (48%).

The richer the data, the more successful the campaign. Our research shows three screen campaigns deliver as much as 160% more conversions than those on two screens.

4. Predicting actions is where AI truly shines

We have long believed that one of the biggest benefits of AI is helping predict future actions. Through a comprehensive analysis of the rich datasets that we have accumulated over the years, we have been able to help our customers with very precise and accurate predictions of what their target audiences will do.

One exciting area that we’re exploring is Aixon, a data intelligence platform that allows marketers at a variety of enterprises to discover new customers, enrich their understanding of their customer base, and make predictions using AI.

Some examples of ways that enterprises can use Aixon include:

  • A news publisher looking to increase their online subscriptions by identifying likely subscribers online.
  • A marketer analyzing data to discover what topics their users are interested in and integrating these insights into their CRM system to optimize their content strategy.
  • An e-commerce merchant driving more online sales or conversions by analyzing site data to predict which users are most likely to make online purchases.
  • A mobile app developer identifying users at risk of uninstalling their app so they can plan and implement re-engagement measures.
  • An online publisher increasing the value of their inventory by providing more granular analyses of site audiences to potential advertisers.

Final word

For more data, details, and insights to consumer behavior in Asia, go ahead and download the report. If you’d like to learn more about how AI can help you, don’t hesitate to get in touch with us for more information. Appier’s AI has been helping our customers navigate the complex, cross-device consumer space in Asia over the last five years but this is just the beginning. We believe AI has more to offer to enterprises.


About the author:

Jennie Johnson

Jennie Johnson is Head of Marketing at Appier. She oversees public relations, online and offline marketing, content and design. Prior to Appier, Jennie led a wide variety of consumer and business-facing product communications for Google across 14 markets in Asia and the US. Her last role at Google was leading a regional team devoted to building and sharing stories about how Google helps Asia’s businesses grow online. Jennie graduated from Harvard University with a Bachelors of Arts in East Asian Studies.

Editor’s note: This is the first post of our revamped Blog. Please stay tuned for more insights into enterprise artificial intelligence (AI) from Appier’s leadership team and other thought leaders from the industry. To re-print or re-post this blog, please write to [email protected]